Customer Service

You or your child have problems loading or playing Young Internet’s games?

Install Flash

You need the newest version of the Adobe Flash Player in order to play Panfu or Oloko. If you do not have it installed, you can download it for free here

Clear your browser’s cache and cookies

If something doesn’t work, clearing your browser’s cache or cookies often helps. The instructions for clearing cache and cookies are specific to each browser

In Internet Explorer ( IE8 )

Go to Safety > Delete browsing history. Check the box for “Temporary internet files” and “Cookies,” and click Delete.

In older versions of Internet Explorer

Klicken Sie auf „Extras“ > Click on Tools > Internet Options. Choose “Delete browsing history” and click OK. Restart your browser and log in to Panfu or Oloko.

In Mozilla Firefox

Click on Tools > Delete browsing history. Check the box for “Temporary internet files” and “Cookies”, and click Delete/OK. Restart your browser and log in to Panfu or Oloko.

Software Requirements

To play in Panfu or Oloko, you need the following software:

  • A current browser (Internet Explorer 8, Firefox 3.6, Opera 10).
  • The current version of Adobe Flash Player. Click here to install an up-to-date version of Flash.

ou followed the steps above and the problem still persists? Or you have questions, requests, and suggestions? We always look forward to hearing from you.

For Panfu please us this contact form: www.panfu.com/help/contact.html
For Oloko please us this contact form: www.oloko.com/help/contact.html

We will read and respond to your message as soon as we can, usually within 48 hours.